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Terms of Business

Terms of Business

 

TERMS OF USE

BACKGROUND: 

These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.valetpro.eu (“Our Site”).  Please read these Terms and Conditions carefully and ensure that you understand them.  Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site.  If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately.

  1. Definitions and Interpretation 
    1. In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

“Content”

means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and

“We/Us/Our”

means ValetPRO Ltd [ , a company registered in England under 05350876, whose registered address is Unit 4, Deanland Business park, Deanland Road, Golden Cross, Hailsham, East Sussex, BN27 3RP and whose main trading address is] OR [ of] Unit 4, Deanland Business Park, Deanland Road, Golden Cross, Hailsham, East Sussex, BN27 3RP.

  1. Information About Us
  1. Our Site, www.valetpro.eu, is owned and operated by ValetPRO Ltd [ , a limited company registered in England under 05350876, whose registered address is Unit 4, Deanland Business Park, Deanland Road, Golden Cross, Hailsham, East Sussex, BN27 3RP and whose main trading address is] OR [ of] Unit 4, Deanland Business Park, Deanland Road, Golden Cross, Hailsham, East Sussex, BN27 3RP.  [ Our VAT number is GB 861 3029 43.]
  2. We are a member of  Reach Ready, FSB and the Chamber Of Commerce.

  1. Access to Our Site
  1. Access to Our Site is free of charge.
  2. It is your responsibility to make any and all arrangements necessary in order to access Our Site.
  3. Access to Our Site is provided “as is” and on an “as available” basis.  We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice.  We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

  1. Intellectual Property Rights
  1. All Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us.  All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
  2. Subject to sub-Clause[ s] 4.3 [ and 4.6] you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.
  3. You may:
      1. Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);
      2. Download Our Site (or any part of it) for caching;
      3. Print [ one copy of any] page[ s] from Our Site;
      4. Download extracts from pages on Our Site; and
      5. Save pages from Our Site for later and/or offline viewing.
  4. Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.
  5. You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so.  [ This does not prohibit the normal access, viewing and use of Our Site for general information purposes whether by business users or consumers.]
  6. [ Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyrights, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.]

  1. Links to Our Site
  1. You may link to Our Site provided that:
      1. You do so in a fair and legal manner;
      2. You do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
      3. You do not use any logos or trade marks displayed on Our Site without Our express written permission; and
      4. You do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.
  2. [ You may link to any page of Our Site.]

    OR
  3. [ You may not link to any page other than the homepage of Our Site, http://www.valetpro.eu/index.html.  Deep-linking to other pages requires Our express written permission.]
  4. [ Framing or embedding of Our Site on other websites is not permitted without Our express written permission.  Please contact Us at http://www.valetpro.eu/contact.html for further information.]
  5. You may not link to Our Site from any other site the main content of which contains material that:
      1. [ is sexually explicit] ;
      2. is obscene, deliberately offensive, hateful or otherwise inflammatory;
      3. promotes violence;
      4. promotes or assists in any form of unlawful activity;
      5. discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
      6. is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
      7. is calculated or is otherwise likely to deceive another person;
      8. is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
      9. misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 5.4);
      10. implies any form of affiliation with Us where none exists;
      11. infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or
      12. is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
  6. [ The content restrictions in sub-Clause 5.4 do not apply to content submitted to sites by other users provided that the primary purpose of the site accords with the provisions of sub-Clause 5.4.  You are not, for example, prohibited from posting links on general-purpose social networking sites merely because another user may post such content.  You are, however, prohibited from posting links on websites which focus on or encourage the submission of such content from users.]

  1. Links to Other Sites

Links to other sites may be included on Our Site.  Unless expressly stated, these sites are not under Our control.  We neither assume nor accept responsibility or liability for the content of third party sites.  The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

  1. Disclaimers
  1. Nothing on Our Site constitutes advice on which you should rely.  It is provided for general information purposes only.  [ Professional or specialist advice should always be sought before taking any action relating to the application of our products.]
  2. Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
  3. We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date.  We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.
  4. No part of Our Site is intended to constitute a contractual offer capable of acceptance.  No goods or services are sold through Our Site and the details of [ goods] AND/OR [ services] provided on Our Site are provided for general information purposes only.
  5. We make reasonable efforts to ensure that any and all pricing information shown on Our Site is correct at the time of going online.  We reserve the right to change prices at any time and may add or remove special offers and promotions from time to time.  All pricing information is reviewed and updated regularly.
  6. Whilst every reasonable effort has been made to ensure that all representations and descriptions of products available from Us correspond to the actual product available, variations or errors may occur.
  7. We make no representation, warranty, or guarantee that any products shown on Our Site will be available from Us.  Please contact Us if you wish to enquire as to the availability of any products.

  1. Our Liability
  1. To the fullest extent permissible by law, We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
  2. To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content included on Our Site.
  3. [ Our Site is intended for non-commercial use only.]   If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
  4. We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware.  We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.
  5. We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
  6. Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.  For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

  1. Viruses, Malware and Security
  1. We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.
  2. You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
  3. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
  4. You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
  5. You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
  6. By breaching the provisions of sub-Clauses 9.3 to 9.5 you may be committing a criminal offence under the Computer Misuse Act 1990.  Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them.  Your right to use Our Site will cease immediately in the event of such a breach.

  1. Acceptable Usage Policy
  1. You may only use Our Site in a manner that is lawful.  Specifically:
      1. you must ensure that you comply fully with any and all local, national or international laws and/or regulations;
      2. you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
      3. you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
      4. you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
  2. We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause 10 or any of the other provisions of these Terms and Conditions.  Specifically, We may take one or more of the following actions:
      1. suspend, whether temporarily or permanently, your right to access Our Site;
      2. issue you with a written warning;
      3. take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
      4. take further legal action against you as appropriate;
      5. disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
      6. any other actions which We deem reasonably appropriate (and lawful).
  3. We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.

  1. Privacy and Cookies

Use of Our Site is also governed by Our Cookie and Privacy Policy, available from privacy policy below.  This policy is incorporated into these Terms and Conditions by this reference.

  1. Changes to these Terms and Conditions
  1. We may alter these Terms and Conditions at any time.  [ If We do so, details of the changes will be highlighted at the top of this page.]   Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented.  You are therefore advised to check this page from time to time.
  2. In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

  1. Contacting Us

To contact Us, please email Us via Our contact page at http://www.valetpro.eu/contact.html

  1. [Communications from Us
  1. If We have your contact details, We may from time to time send you important notices by email.  Such notices may relate to matters including, but not limited to, service changes and changes to these Terms and Conditions.
  2. We will never send you marketing emails of any kind without your express consent.  If you do give such consent, you may opt out at any time.  Any and all marketing emails sent by Us include an unsubscribe link.  If you opt out of receiving emails from Us at any time, it may take up to 7 business days for your new preferences to take effect.
  3. For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us via http://www.valetpro.eu/contact.html.]

  1. Data Protection
  1. Any and all personal information that We may collect will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act.
  2. We may use your personal information to:
      1. Reply to any communications you send to Us;
      2. Send you important notices, as detailed in Clause 14;
  3. We will not pass on your personal information to any third parties.

  1. Law and Jurisdiction
  1. These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
  2. If you are a consumer, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
  3. If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

PRIVACY POLICY

BACKGROUND:

This Policy applies as between you, the User of this Website and ValetPRO Ltd the owner and provider of this Website.  This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

  1. Definitions and Interpretation 

In this Policy the following terms shall have the following meanings:  

“Data”

means collectively all information that you submit to ValetPRO Ltd via the Website.  This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;

“Cookie”

means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.  Details of the cookies used by this Website are set out in Clause 12;

“ValetPRO”

means ValetPRO Ltd of Unit 4, Deanland Business par, Deanland Road, Golden Cross, Hailsham, East Sussex, BN27 3RP;

“UK and EU Cookie Law”

means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

“User”

means any third party that accesses the Website and is not employed by ValetPRO Ltd and acting in the course of their employment; and

“Website”

means the website that you are currently using (http://www.valetpro.eu/index.html ) and any sub-domains of this site (e.g. subdomain.http://www.valetpro.eu/about.html ) unless expressly excluded by their own terms and conditions.


  1. Scope of this Policy

This Policy applies only to the actions of ValetPRO Ltd and Users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

  1. Data Collected

Without limitation, any of the following Data may be collected by this Website from time to time:

  1. [ name;]
  2. [ date of birth;]
  3. [ gender;]
  4. [ job title;]
  5. [ profession;]
  6. [ contact information such as email addresses and telephone numbers;]
  7. [ demographic information such as post code, preferences and interests;]
  8. [ financial information such as credit / debit card numbers;]
  9. [ IP address (automatically collected);]
  10. [ web browser type and version (automatically collected);]
  11. [ operating system (automatically collected);]
  12. [ a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)]


  1. Our Use of Data
    1. Any personal Data you submit may be retained by ValetPRO Ltd.
    2. Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties.  This includes our affiliates and / or other companies within our group.
    3. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998.  For more details on security see Clause 11 below.
    4. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website.  Specifically, Data may be used by us for the following reasons:
        1. [ internal record keeping;]
        2. [ improvement of our products / services;]
        3. [ transmission by email of promotional materials that may be of interest to you;]
        4. [ contact for market research purposes which may be done using email, telephone, fax or mail.  Such information may be used to customise or update the Website.]
  1. Third Party Websites and Services
    1. ValetPRO Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing.  The providers of such services do not have access to certain personal Data provided by Users of this Website.
    2. Any Data used by such parties is used only to the extent required by them to perform the services that ValetPRO requests.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

  1. Links to Other Websites

This Website may, from time to time, provide links to other websites.  ValetPRO Ltd has no control over such websites and is in no way responsible for the content thereof.  This Policy does not extend to your use of such websites.  Users are advised to read the privacy policy or statement of other websites prior to using them.

  1. Changes of Business Ownership and Control
  1. ValetPRO Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of ValetPRO Ltd.  Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.  [ When contacted you can request to have your Data deleted or withheld from the new owner or controller.]

  1. Controlling Use of Your Data
    1. Wherever you are required to submit Data, you will be given options to restrict our use of that Data.  This may include the following:
        1. use of Data for direct marketing purposes; and
        2. sharing Data with third parties.
  1. Your Right to Withhold Information
    1. You may access certain areas of the Website without providing any Data at all.  However, to use all features and functions available on the Website you may be required to submit certain Data.
    2. You may restrict your internet browser’s use of Cookies.  For more information see Clause 12.

  1. Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by ValetPRO Ltd (where such data is held).

  1. Security
  1. Data security is of great importance to ValetPRO Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
  2. [ Specifically we use the following methods: 
      1. All information is password protected

  1. Cookies
  1. This Website may place and access certain first party Cookies on your computer.  First party cookies are those placed directly by ValetPRO Ltd via this Website and are used only by ValetPRO Ltd.  ValetPRO Ltd uses Cookies to improve your experience of using the Website and to improve our range of services such as product and retailer information.  ValetPRO Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  2. By using this Website you may receive certain third party Cookies on your computer.  Third party cookies are those placed by websites and/or parties other than ValetPRO Ltd.  Third party cookies are used on this Website.  These cookies are not integral to the services provided by the Website.
  3. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  4. Before any Cookies are placed on your computer[ , subject to sub-Clause 12.5] AND/OR [ sub-Clause 12.8] , you will be presented with a pop up message bar requesting your consent to set those Cookies.  By giving your consent to the placing of Cookies you are enabling ValetPRO Ltd to provide the best possible experience and service to you.  You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended. [ You will be given the opportunity to allow only first party Cookies and block third party Cookies.]
  5. [ Certain features of the Website depend upon Cookies to function.  UK and EU Cookie Law deems these Cookies to be “strictly necessary”.  Your consent will not be sought to place these Cookies.  You may still block these cookies by changing your internet browser’s settings as detailed below.]
  6. This Website uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website.  This, in turn, enables us to improve the Website and the products and services offered through it.  You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website, it does enable us to continually improve our business.
  7. The analytics services used by this Website use Cookies to gather the required information.  [ Certain of these Cookies may be placed immediately when you decide to visit the Website and it may not be possible to obtain your prior consent.  You may remove these Cookies and prevent future use of them by following the steps set out below.]
  8. You can choose to enable or disable Cookies in your internet browser.  Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies.  By default, most internet browsers accept Cookies but this can be changed.  For further details, please consult the help menu in your internet browser.
  9. You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  10. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

    1. Changes to this Policy

ValetPRO Ltd reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.